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Opera on the Beach

Opera on the Beach Terms and Conditions

Exchange or Return of Tickets

Tickets that have been paid for cannot be refunded or returned. Changes in the cast or the programme do not entitle holders to return or exchange tickets.

Cancellation or Transfer of a Performance Conditions
Opera on the Beach is an open-air event. The venue and the stage are completely uncovered. The special nature of this event will be appreciated by visitors from all over the world who understand that there is a certain risk of bad weather. Opera Australia and Bleach* Festival are therefore committed to going ahead with a performance of Opera on the Beach even in doubtful weather conditions.

Visitors are advised that it may rain during the performance. The performance will proceed if there are light, intermittent showers. We therefore recommend that guests bring warm and rainproof clothing. Please note that although umbrellas can be brought to the site, out of consideration for other members of the audience they cannot be used during the performance.

In the case of extreme weather, The Magic Flute may be delayed by up to 70 minutes at any point throughout the performance.

The performance will only be cancelled if the weather poses a threat to the safety of performers or the audience. Cancellation will occur in the event of heavy rain and/or strong winds as Opera Australia and Bleach* Festival acknowledge that the comfort and safety of the audience and its performers are paramount.

If a performance is cancelled or plays for less than 50% of the total performance running time the ticket holder shall have the ticket price refunded in full or can exchange the ticket for a subsequent performance. Customers should contact the organisation from whom they purchased their tickets (i.e. Opera Australia /QTIX/Gold Coast Arts Centre) to organise an exchange or refund the next business day.

Auxiliary expenses including travel, accommodation are at your own risk and not refundable by Opera Australia.

Admission
A ticket is valid only when purchased from Opera Australia, through Bleach* Festival or QTIX or an authorised agent.

The right of admission is reserved and event staff reserves the right to inspect bags of patrons who enter or exit the venue regardless of size.

Each individual entering the venue must have a valid ticket regardless of age. Persons aged under 15 years must be accompanied by a ticketed adult.

There are no concessions for this event.

Patrons who disrupt a performance may be ejected from the venue.

Patrons wishes to bring personal items into the venue, do so at their own risk. The event organisers will not take responsibility for any items which are lost or damaged on the site.

Late Arrivals
Patrons arriving late may not be admitted until a suitable break in the performance. If a suitable break prior to interval is identified, latecomers will be seated in areas where minimal disruption will be caused to seated attendees. This is at the discretion of venue staff. Ticket refunds or exchanges are not available on the basis of late arrival.

Seating for Disabled or Less Mobile Patrons
Customers requiring wheelchair positions and/or assistance should contact the Opera Australia or QTIX ticketing offices.  Access to a limited number of beach wheelchairs will be made available on site.

Food & Beverage
Only beverages purchased at the venue will be permitted into the venue – sorry, no BYO. And of course, you must be over 18 to purchase or consume alcohol at the venue. Payment will be by cash only. Please note there will be no ATM facilities at Opera on the Beach.

BYO food will be permitted into the venue.

Privacy Policy
Opera Australia / QTIX privacy policies applies to tickets sold by Opera Australia for Opera on the Beach.

Use of Electronic Devices
Use of cameras and other recording devices during the performance is prohibited.

Right to Record or Broadcast
Opera Australia and Bleach* Festival reserves the right to record, broadcast, simulcast and photograph any performances and the venue which may include staff and the audience.
 
For Opera Australia's policies relating to ticketing, concessions, website, privacy and more, please see here