Jobs
Opera Australia advertises job vacancies in such as areas as artist management, orchestra management, music and language coaching, technical support, manufacturing, and general administration.
All advertised positions are listed here.
Current Vacancies
Community Lead
Digital Marketing Officer
Expressions of Interest
Lighting Technician
Site Crew
Wardrobe Coordinator
Wardrobe Buyer
Auditions
Internships
Current vacancies
Community Lead
Full-time, Maximum Term Contract | 12 Month Opportunity
Strong potential to learn and grow your career working at one of Australia’s iconic performing arts companies! Opportunity to work as a Community Lead within an experienced and supportive Marketing team environment. Flexible work arrangements.
About the role
The successful Community Lead in the Marketing Department is responsible for ensuring that Opera Australia’s subscriber community is effectively managed. The Community Lead will also be responsible for distributing information needed for customers to enjoy performances, along with the management of market research.
Key Responsibilities:
- Manage OA’s subscriptions direct mail campaign
- Manage subscriber care and recognition program, including coordinating and hosting subscriber events and coordinating subscriber benefits and e-newsletter offers
- Manage subscription telemarketing and reporting
- Oversee responses to customer correspondence by ticketing staff and act as escalation point for issues
- Read customer feedback from telemarketing and surveys and ensure that issues are addressed.
- Prepare summary and analysis of survey results.
- Prepare and send customer service emails, including pre-show e-guides, post-show surveys and access advice.
- Manage customer research, including market research events and customer segmentation data collection
- Work with internal stakeholders and funding partners to meet customer communication and research requirementsAbout you
You have over two years’ experience in marketing, customer service, or equivalent, and a qualification in marketing, communications, journalism, or related field. You will have also worked within a fast and ever-evolving workplace environment.
You must also have:
- Strong organisational and administrative skills, including strong attention to detail, and the ability to prioritise and control workload.
- You will have exceptional stakeholder engagement skills and be able to build and maintain strong working relationships.
- Intermediate to advanced Microsoft Office skills.
- High-level writing and communication skills
- A team player who is self-motivated and shows initiative
If you are interested in this fantastic opportunity, please apply by submitting your Cover Letter and Resume.
Closing date for applications is 15 July 2021.
Digital Marketing Officer
Full-time, Maximum Term Contract | 12 Month Opportunity
Strong potential to learn and grow your career working at one of Australia’s iconic performing arts company! Opportunity to work as a Digital Marketing Officer within an experienced and supportive team environment. Flexible work arrangements.
About us
Opera Australia (OA) is Australia’s national opera company dedicated to enriching Australia's cultural life with exceptional opera and sustaining and developing the art form. OA is dedicated to delivering outstanding performances as the resident company at the Arts Centre Melbourne and the Sydney Opera House, and through touring across the country. OA has a range of major projects supporting the future of opera as a contemporary offering, extending the reach of its art-form to new and emerging audiences and of connecting appropriately with specific communities around the nation.
About the role
The successful Digital Marketing Officer supports the delivery of Opera Australia’s marketing activity, especially in the areas of direct marketing, email, website, copywriting, and administration. The Digital Marketing Officer works across all company projects including Handa Opera on Sydney Harbour, mainstage opera seasons in Sydney and Melbourne, and musical theatre.
Key Responsibilities:
- Coordinate website maintenance for all online ticketing, membership, donations and retail functionality, and ensuring that problems are rectified in a timely manner
- Monitor and evaluate the effectiveness of the Opera Australia website by using Google Analytics, Tessitura and other tools to provide feedback on website visitation, engagement, online sales and other metrics
- Monitor and improve the usability of the website, having regard to analytic information, customer complaints and usability testing
- Coordinate OA’s response to complaints relating to the website
- Maintain platform and processes documentation and organised archives of online content
- Build, test and implement email and mail sales promotions to the OA database
- Ensure the development of content for, create and send e-newsletters
- Write copy for email marketing and work the Writer to develop additional written content
About you
You have over two years’ experience in marketing, customer service, or equivalent, and a qualification in marketing, digital marketing, communications, or related field. You will have also worked within a fast and ever evolving workplace environment.
You must also have:
- Strong organisational and administrative skills, including strong attention to detail, and the ability to prioritise and control workload.
- You will have exceptional stakeholder engagement skills and be able to build and maintain strong working relationships.
- Intermediate to advanced Microsoft Office skills.
- High-level writing and communication skills
- A team player who is self-motivated and shows initiative
If you are interested in this fantastic opportunity, please apply by submitting your Cover Letter and Resume.
Closing date for applications is 5 July 2021.
Expressions of interest
Lighting Technician
Lighting Technicians support the lighting department with the preparation, setup and/or installation of production and site lighting, as well as maintaining the standard of lighting throughout the season. This role could work across in-theatre or outdoor sites for a range of different productions.
Site Crew
Site Crew carry out duties relating to the construction and operation of outdoor venues for productions and events. Requirements for this role include; safe and responsible use of power tools and hand tools, and confidently working independently and as a team. This role is integral to the smooth running of the production and works closely with other departments and the Production Manager.
Wardrobe Coordinator
Wardrobe Coordinators liaise with the designer, wardrobe director, wardrobe buyer, and cutter in the manufacture and/or purchase of costumes. They supervise and advise on fittings, adhering to a production timeline, and attend all stage rehearsals to ensure costume requirements for the production are fully met.
Wardrobe Associate Buyer
Wardrobe Associate Buyers are responsible for the purchase of haberdashery, and revival of fabrics and costumes. This role requires advanced specialist knowledge of fabrics, sizes, haberdashery, and accessories.
Closing date for applications is 6 August 2021.